Polite, friendly professional service from a staff very accomplished mechanics. Paperwork is filled out in advance so I didn't have to wait long when getting in and out. Mechanical problems pointed out were in layman's terms without being condescending. Other problems were addressed as a "sit back and wait" approach which can save and/or defer spending a lot money at once. Their rates a very reasonable. Even the car that went lent to me was started up before I got there to ensure it was warm on a very cold morning! Now that's service.