Rohnert Park Auto Repair

I was happy with my experience for the most part. Brian was very accommodating to me, I called it same day and he had a rental for me to use during the day when he worked in my car. I have a 3 year old boy so that was very helpful to my personal needs. He called weaken he said he would, by the afternoon. He put a non-permenant fix to my side mirror so it would be safe for me in the meantime until I was financially able to fix it. He explained to my dad the nature of my cars issues and referred us to a transmission shop, as he doesn't rebuild transmissions. That was my only complaint, going there I assumed he would be the person to fix anything my car needed but unfortunately he ha to refer me to someone who could. I am still shopping around but overall it was a good experience.

Both my girlfriend and I have had work done by Brian at A.C.E and I can say nothing but good things. He may be a bit more pricey than some places, but he does quality work and uses quality parts. Many other repair places do not pay the attention to detail that he does and use parts that will fail fairly quickly and for that reason alone this shop stands above most others. I plan on using A.C.E for all my future car repair needs in Sonoma county.

Brian Faulconer is friendly, honest, professional, and does excellent, reliable work at fair prices. Note to Patrizio L: Brian charges the average hourly rate for auto shops, much less than the dealer. He has worked on two Honda Odysseys for me, and my wife's old civic; we've always been happy with the work, but what made me a loyal customer is the time he takes to explain what's wrong and what my options are - what is urgent or necessary, what can wait, and what can be left unfixed. For example, my gear shifter went 'soft', lost some of the clicking-into-place feel, due to a worn part. Brian explained that this would not affect the transmission, it was just an annoyance, and gave me the option to fix it or live with it. He used to work at Empire Too, Yelp's top rated shop in the area which is so busy that they no longer take new customers; they referred me to Brian.

When Ace changed management several years ago, I was not sure if I would get the same great service. I was pleasantly surprised. The customer service is great and they do their best to accommodate your schedule. Prices are reasonable, not over-priced and their work is completed within a reasonable time. I've been a customer for over 13 years. If you are seeking someone to fix your car, call Ace first. You won't be disappointed!

Everything, including the smog check, that I asked them to do was done. On time. They don't make excuses - they just do it right.

Over the last several years (and several cars, ACE has consistently provided outstanding service at competitive prices. They have provided honest pre-purchase evaluations of vehicles our kids have considered buying, saving hundreds, if not thousands, of dollars worth of future repair bills. Our cars are ACE cars!

As usual we experienced great service when i took in our Honda Accord for an oil change and transmission flush.

This was my first time using ACE Automotive and I couldn't be happier. Brian was very helpful and patiently answered all of my many questions. I will be recommending you to all of my family and friends!

Once again Brian's shop has saved me. I can't speak highly enough of the friendly and the professional service they give to me and the attention to details they give to the repairs to my car. I recommend them to any one who wants old fashion honest service.

Brian and Lawrence were able to solve a niggling problem that was preventing me from tenewing the tags on my car. Plus, I had the use of a clean loaner while my car was in the shop. I recommend Brian and his crew to all of my friends.