5

Not the cheapest in town, but Brian pays attention and considers options closely. He looks out for my dollar, not just his bottom line and has actively told me not to have him do things when the cost:value ratios didn't line up. If something isn't to my liking hes stood tall and gotten it right without up charging. It saved money because of that and my truck is past 280k now and runs as good as when I bought it at 84k.

5

Brian and ACE are consistently wonderful. Been coming for years now with a variety of cars. He is always friendly, positive and helpful. I thoroughly trust his guidance. If you need a rental car that can easily be arranged, too, while your car is worked on. Excellent service each and every time.

5

keeping my Tpuoya humming along

1

Got a diagnostic and they said multiple things were busted. Went to a mechanic elsewhere and realized that ACE automotive blatantly lied to me after a $230 diagnostic fee and only 1 of the things were broken. Do not trust these people... what they said would be $2100 all together, I got it fixed elsewhere for $500 and better parts than what they offered me.

Well, I'm going to assume this was your first visit and you don't know me very well. I would never lie to you about the issues with your vehicle (ask any of our hundreds or thousands of satisfied customers). I am open to the possibility that we have mis-diagnosed something but it doesn't happen very often. I'd like to invite you to have a conversation with me about this matter during our business hours. Hopefully, if nothing else, you should know, I never intended to mislead you or sell you something you didn't need. Sincerely, Brian

- A.C.E. Automotive
5

Great service

5

Our entire family has been taking our cars to Brian for a long time. He was very helpful when we recently bought a used car. It was reassuring having him check it out. We would highly recommend Brian & his team!

5

I moved to Santa Rosa for work. I had no idea how rural it is here compared to big city life. With no family or friends for thousands of miles, the cost to take an Uber a few miles..:being stranded or not having a car became a a great fear. 6mos into my move my engine died. The dealership wanted 18k for a new engine and said they would need my car for 5-6mos and to get a loaner. Imagine how much it would cost in a loaner. I tried to get estimates. I had only been to Brian once. I returned to Brian to ask for guidance. Brian has time and time again provided me with reputable resources and quality craftsmanship even when it means he may not make a buck. I could not say that for anyone else who I have had to do business since arriving here. I never take someones word and always ask questions. Many take offense to this. Brian has always answered, explained and educated me about repairs versus just trust what I tell you and let me do my job attitude. He always gives a customer options. Thanks to Brian I saved 12k, had my car shipped a 100 miles, and a different dealership dropped a Brand New Engine, not refurbished within 3wks. He has come through for me time and time again. He is fair honest helpful and reliable and consistently offering great service. He is certain to always try to make your experience as as easy and stress less as possible. Hes a friendly funny nice guy who takes care of you and your car. That you can be certain.

5

Brian and crew are awesome, honest and helpful for all my car needs. You can trust in good work and good cost.

5

My family has been going to ACE for 20 years. We won't go any place else. The service is always the best. Easy to get an appointment.

5

Fast and friendly service!

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