Rohnert Park Auto Repair

Most honest autoshop ive ever been to. New years eve my trucks waterpump gave out and messed up a bunch of stuff within the cooling system. I had to wait for the holidays to be over to bring it anywhere. I called one shop and the guy didnt even ask me about the problem or even what type of vehicle i was driving , when i asked what could be the problem he just said we'll figure it out just bring it in .... That didnt make me want to use them . I called up Ace and spoke to lawrence who then handed me to brian. Brian is very nice asked me what the problem was .with out me asking , he started telling me some things could be the problem and the seriousness each problem could be , made an appointment with them that day but decided to bring it in a few hours early and he said it wasnt a problem hell look at it when he has open time.I get a call the next day with not so good of news . Brian started listing off a bunch of things that were wrong with the cooling system which totaled to about $1,800.. And that wasnt forsure the last of it , thats just what he could fin without pressure testing it . So he gave me two options , i could either risk spending that kind of money , or looking into trading it in and getting a new car . He gave me some time to think and said to call him back once ive decided. I came up with looking into just buying a brand new car , the dealer said theyd trade in my truck as a down payment but wanted to see the truck. I called up brian told him my idea to come get the truck trade it in if i qualify or if i dont ill just brig it back and have him fix it . He was all for it, his exact words were , thats what i would do , dont get me wrong, i would love the work and to get paid , but i dont cheat people and id rather be honest After everything i ended up trading in my truck and got a brand new 2013 Dodge Dart Rallye ... I came back to the shop to pay for their time and work on my truck and i showed Brian and lawrence my new car and they were like little school girls ooing and awwing over the new cars engine looking in every little hole and seeing all the new parts and fluid colors lol .... Very good people . I reccomend them to anyone and if i ever have a problem , brians my man from now on

Friendly, knowledgeable, helpful, and totally trustworthy!

very nice every place should be so nice

Once again, great job men....

Always reliable, courteous, honest and customer oriented.Thanks for your service.

Always a superior experience - fair, friendly, knowledgeable, flexible... Have been a client of Brian's for many years and would never go anywhere else!

I love Ace Automotiveand will continue to take my car there.

Ace Automotive provides excellent service, friendly atmosphere and fair prices. Thank you.

I appreciate the information I get from ACE and trust them to perform what's needed and provide options if any are advisable. I relaize that when dealing with cars, like people answers are not always black and white.

The customer service at A.C.E is always wonderful. When we drop/pickup our car it is always a pleasure to walk into the building. We are kept in the loop of what is going on with our car. I NEVER take my car any where but A.C.E for anything except tires. Thank you A.C.E you ALL are wonderful